Frequently Asked Questions


 

What will I get in my Bargain Bead Box package each month?

You can expect about 15-20 designer-quality items worth at least $60. Exact items will change every month, but can include glass, gemstone, crystal, and/or metal beads as well as findings and pendants.


When will my Bargain Bead Box ship?

We ship on the 10th of each month. If you sign up on or before the 9th, you'll get the current month's shipment. Otherwise, your first Bargain Bead Box will ship on the 10th of the following month. 


Where is the Bargain Bead Box available?

We are happy to ship worldwide! Shipping to the USA is free.

 Shipping to other countries is actual cost only-- we ship via USPS First Class International and we never use shipping as a profit center.  

Don't see your country listed at checkout? Contact us and we will be happy to look into rates for you.


Why doesn’t the Bargain Bead Box shipment come in a box?

Because boxes cost about $2.00  more to purchase and ship than bubble mailers do, and that’s $2.00 we’d rather spend getting you more factory closeout goodies! We opted for pretty, protective bubble mailers instead and we package your beads carefully for extra safekeeping.


How does billing work?

You will purchase your first shipment when you sign up. After that, your subscription will renew on the 20th of each month. We can adjust this date if you'd like! Just let us know. 


How do you calculate product value?

When we say we’re sending you at least $60 worth of beads, we are estimating their value based on retail prices of comparable products at various bead stores, craft stores, and online bead shops. Exact retail values may vary based on your location, but we are extremely confident that we’re bringing you a fantastic value no matter where you are.


When will my beads arrive?

We do our utmost to ship all boxes by the 10th of each month. US delivery takes approximately 3 to 7 days, so you can expect your shipment around the 15th of each month.

International shipments may take a couple weeks to arrive.

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How do I cancel?

We will miss you, but if you decide to go, you can cancel your subscription at any time through your Bargain Bead Box customer account. Simply click the “My Account” tab to access your account and change your subscription settings. After you cancel, your billing will end immediately and you won’t be charged again. If you have already renewed prior to cancellation, you will still receive the month’s shipment– we will make sure you receive everything you paid for before you cancelled.


My box is missing an item! What do I do?

Oh no! We do our utmost to keep this from happening, but if we should fail, we will make it right! Email support@bargainbeadbox.com and we will get your missing item on its way to you!


Do you offer returns?

Due to complications with payment processors and recurring billing, we do not currently offer returns. If you should ever be disappointed or encounter a problem with your Bargain Bead Box shipment, please let us know and we will work with you to make things right! You can contact us at any time via email: support@bargainbeadbox.com.